Incident Management System 2.2 from APP Technologies is an advanced claims and risk management software system built around the needs of third-party administrators (TPAs) and companies who need to track all types of incidents or manage a self-insurance program.  IMS incorporates over eight years of field testing, process engineering and usability feedback, yielding a system that is powerful yet easy to use with an unsurpassed level of detail.

Reap the following benefits by making IMS a part of your organization:

• Greater information accuracy: data is organized meaningfully with built-in protection against poor data entry
• Rich classification and understanding: organize your incident information according to user-defined parameters and generate reports based on them - delivering new insight into your losses
• Faster claims settlement time: get faster access to the facts and history on your cases, plus workflow management tools keep you focused on what's next
• Spot loss trends and risk factors: a suite of powerful reports highlights loss trends and puts you in control
• Dramatic cost reduction: improve your turnaround time; settle claims before claimants involve legal counsel and create costly court cases
• MMSEA Section 111 Reporting: integrates directly with APP's MMSEA Section 111 Reporting Service to streamline your mandatory Section 111 reporting

IMS can handle all types of incidents, including: automobile, worker's compensation, security incidents, product liability, ordinance violations, thefts, and more!  Define custom incident types and set up business rules to insure information accuracy.

The standard IMS package includes:

• Detailed incident capture including location, parties (claimants, witnesses, suspects, etc.), & property
• Integrated mail merge capability
for instant form and demand letter creation 
• Digital photograph and other electronic file attachments
• Time-stamped, coded activity log / diary
• Reminders and follow-up tracking
• Claim creation, reserving, bill payments, and collections
• Full subrogation and recovery module , including invoicing and collections
• Customizable e-mail notifications
• Contact list
• Full suite of insightful reports

Our comprehensive set of reports, which grows quarterly, analyzes your loss history and risk profile according to many different metrics.  You understand quickly where the greatest exposure lies as well as the critical characteristics that make a person or organization an elevated risk.  Request a sample report package!

All designed using the latest Microsoft technologies, IMS has the rock-solid codebase to match its rich feature set.  IMS will grow with your business.

What Can I Do From Here?

• Take a look at some of our screen shots.
• Read more about the claims handling capabilities of IMS.
• Download a two-page overview of what IMS brings to your business.
• Download an interactive presentation about IMS.
• Request hard-copy materials and a demonstration CD or a live demo.

Downloads
We have several other pieces of reference information available for download.  Please take a look at our downloads page to see what information is available.